Scout Shops Ltd
Lancing Business Park
Lancing
West Sussex
BN15 8UG
01903 766921Contact Us
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Making A Purchase Making a purchase could not be easier. Just browse our catalogue and click on any items that you wish to buy and put them into the shopping cart. After you have finished your selection, click on "checkout" and you will be asked for details that we need to be able to satisfy your order.
Payment can be made by Mastercard, Visa, Visa Purchasing, JCB, Solo and Maestro
All items are supplied on a payment with order basis.
All orders are subject to your credit/debit card being approved.
If ordering from overseas, your credit/debit card will be charged in pounds sterling (GBP) and your card company will convert to your domestic currently using their prevailing rate.
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Shipping And Handling We can deliver to all UK addresses (addresses with a Royal Mail postcode) and BFPO's in North Western Europe (i.e. BFPO's 15-49, 101-115, 140, 800-809).
Delivery charges are:
Order value to £35 is £2.95.
Order value between £35.01 and £200 is £4.49.
Order value above £200 is delivered free.
For security purposes a signature will be required on delivery.
Overseas Orders All overseas deliveries will incur a delivery charge. The delivery charge is dependant on the contents of your order and the Country to which it is delivered. If the order is above standard package size, we will e-mail you informing you of further shipping costs.
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| Delivery Schedule Your order will normally be dispatched within five working days. |
Back Orders Due to items being constantly reviewed, amended or replaced, some items may be unavailable at the time of ordering.
If any items are unavailable they will automatically be placed on backorder and dispatched as soon as new stock arrives.
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| Tax Charges All products are priced in pounds sterling (GBP) and include UK VAT at the prevailing rate (currently 17.5% on applicable items). |
| Credit Card Security We use "WorldPay - The World's No 1 online payment processor" over a secure network for credit card authorisations. We know of no documented cases of credit card fraud using our shopping system over the internet. All credit card numbers are encrypted in the software when the order is placed using 128 bit encryption. They are only decrypted after they reach our computer. They are not held in clear text on any web site. |
Guarantee/Returns Policy 1. If you are not satisfied with the goods that you have purchased they may be returned within 14 days providing they are unused and in original packaging. The course of action for returns is detailed below.
If the goods have been ordered incorrectly i.e. wrong size etc then please return goods and order details to address as follows with your new request;
Attn Sales Office
Scout Shops Ltd.
Lancing Business Park
Lancing
West Sussex
BN15 8UG
Registered offices as above
Scout Shops Ltd registered in England No 1101498
Vat number GB 872854682
2. If goods are found to be faulty or incorrect items have been delivered or you have any other query, please contact us by one of the following options, email us at enquiries@scoutshops.com, phone on 01903 766921 or fax on 01903 750359.
3. Please return the original receipt with the goods.
4. Once returned goods have been checked your account will be credited within 14 days.
5. Packages must be returned pre-paid unless incorrectly delivered.
Click Here To Print Off A Returns Form
The formation, existence, construction, performance, validity and all aspects of the Contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts. |
| Privacy Policy We will not pass on your contact details to any other sources. |
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Popper Shopper
Travel Towel 90 x 124cm
Striped Scouting Tie
Cubs 9th Birthday Fun Badge
Silver Plated Clock
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